Request Account Deletion
Delete Your Swift99 PAY INC Account
At SWIFT99 PAY INC, we respect your privacy and are committed to providing users with control over their personal information. If you no longer wish to use your Swift99 account, you may request the deletion of your account and associated personal data.
This page explains how you can submit an account deletion request, what information may be deleted, and what information may need to be retained due to legal and regulatory requirements.
How to Request Account Deletion
To request the deletion of your Swift99 account, please contact our support team using the registered email address associated with your account.
Send your account deletion request to:
Email: support@swift99inc.com
Please include the following information in your request:
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Your full name
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Registered email address or phone number linked to your Swift99 account
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Account details associated with your Swift99 account
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Reason for requesting account deletion (optional)
Once we receive your request, our support team will verify your identity and review the request before processing the deletion.
Account Deletion Verification Process
To protect your account and personal information, we may require additional verification before completing your deletion request.
The verification process helps ensure that the request is submitted by the authorised account owner and prevents unauthorised deletion of accounts.
After successful verification, we will proceed with the deletion process in accordance with applicable privacy and regulatory requirements.
Data That Will Be Deleted
Once your account deletion request has been approved and completed, we will delete or remove personal information associated with your account, where applicable, including:
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User account profile information
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Personal details associated with your account
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Saved preferences and account settings
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App login credentials
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Information stored within your user profile
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Transaction-related information stored within your account profile, where permitted by applicable laws and regulations
Data That May Be Retained
As a regulated financial services provider, SWIFT99 PAY INC may be required to retain certain information to comply with applicable legal, regulatory, and compliance obligations.
Information that may be retained includes:
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Transaction records required for financial compliance purposes
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Identity verification records required under applicable Anti-Money Laundering (AML) regulations
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Records required under Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) obligations
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Other information required to meet legal, regulatory, fraud prevention, or security requirements
Any retained information will only be stored for the required legal retention period and will continue to be protected using appropriate security measures.
Processing Time
All account deletion requests are reviewed after receiving and verifying the request.
We aim to complete eligible account deletion requests within 30 days from the date the request has been successfully verified.
In certain situations, processing time may be extended if additional verification is required or if legal obligations require further review.
Important Information
SWIFT99 PAY INC is incorporated in Ontario, Canada (Corporation No. OCN 710626623) and is registered as a Money Services Business (MSB) with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC).
FINTRAC Registration No.: C10001639
Due to our regulatory responsibilities, certain customer information may need to be retained even after an account deletion request has been completed. This retention is limited to information required for compliance, reporting, record-keeping, fraud prevention, and other lawful purposes.
Contact Us
If you have questions regarding account deletion, your personal data, or this request process, please contact us:
SWIFT99 PAY INC
Website: https://swift99inc.com/
We are committed to handling your personal information responsibly and processing account deletion requests in accordance with applicable privacy and regulatory requirements.